(Speaker Ha Quang Thai sharing the topic of AI application in logistics at Headway)

On November 16, 2024, Headway JSC attended the “AI Training Workshop”, co-organized by FPT Digital and Headway Holding. The event provided comprehensive perspectives on AI and Generative AI, opening up new breakthrough directions in the modern logistics industry.

FPT Digital is a leading technology consulting unit of FPT Corporation, bringing to the workshop valuable information from speaker Vuong Quan Ngoc - Consulting Director of FPT Digital and speaker Ha Quang Thai - Artificial Intelligence Consulting Expert of FPT Digital.

The experts helped Headway approach and apply AI systematically, developing solutions to integrate AI into the digital transformation process of the company. The groups analyzed and practiced Chat GPT, taking advantage of AI data query sources to optimize daily operations and tasks.

(Groups discussing and analyzing the topic, practicing applying Chat GPT, and putting forth appropriate solutions based on data queries from AI)

Through the discussion sessions, Headway had a better experience with the RACEFT technical method, creating accurate prompts, helping AI collect and process data intelligently, suitable for each specific context, assimilating AI to become a powerful partner for users.

Exploiting the potential of AI in the logistics sector helps Headway integrate and streamline the operating system, perfect the data chain throughout logistics activities, and increase customer service efficiency.

(Group representatives presenting AI application scenarios in internal operations)

In particular, experts from FPT Digital accompanied Headway to build a clear roadmap to exploit the development potential of AI, improve decision-making capabilities based on data query sources, and integrate AI into the professional transportation supply chain.

With the goal of robust digital transformation, Headway aims to build a modern, smart and sustainable logistics ecosystem, gradually affirming its competitive position in the logistics industry in the 4.0 era.